⚠️ Important Notice
Account deletion is permanent and irreversible.
Once your account is deleted, you will lose access to:
- Your work schedule and shift history
- Shift coverage requests and history
- All personal data associated with your account
🗑️ What Data Will Be Deleted
When you request account deletion, we will permanently remove:
- Account Information: Email address, name, and profile details
- Employment Data: Company association, role, and employment status
- Schedule Data: All assigned shifts, schedule history, and availability preferences
- Communication History: Shift coverage requests and notifications
- App Usage Data: Settings and preferences
📞 How to Request Data Deletion
Choose your preferred method to submit a data deletion request:
📝 Required Information
To process your data deletion request, please provide:
- Account Email: The email address associated with your TimeWise account
- Company Name: The organization you're associated with in TimeWise
- Identity Verification: We may ask for additional verification to protect your privacy
- Reason (Optional): Help us improve by sharing why you're leaving
⏱️ Deletion Process Timeline
1
Request Received - We'll confirm receipt within 24-48 hours
2
Identity Verification - May take 1-3 business days for security
3
Data Deletion - Account and data permanently deleted within 30 days
4
Confirmation - Final confirmation email sent to you
⚖️ Your Rights
Under applicable privacy laws (GDPR, CCPA, etc.), you have the right to:
- Request deletion of your personal data
- Receive confirmation of data deletion
- Export your data before deletion
- File a complaint with data protection authorities
For more information, see our Privacy Policy.