1. Introduction
Welcome to TimeWise ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, and profile picture
- Employment Information: Job title, department, employee ID, work schedule preferences
- Schedule Data: Shift times, locations, availability, time-off requests
- Communication Data: Messages, notifications, and communications within the app
2.2 Technical Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features accessed, time spent in app
- Location Data: Approximate location for shift check-ins (with your permission)
- Log Data: IP address, access times, pages viewed, app crashes
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our scheduling services
- Create and manage work schedules
- Send shift reminders and notifications
- Facilitate communication between managers and employees
- Process time-off requests and schedule changes
- Improve our app functionality and user experience
- Provide customer support
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Within Your Organization: With your manager and HR department as necessary for scheduling
- Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety and Security: To protect the rights, property, or safety of TimeWise, our users, or others
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure cloud infrastructure with industry-standard protections
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods when required by law or for legitimate business purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Notification Settings: Control push notifications and communication preferences
🗑️ Account and Data Deletion
Want to delete your TimeWise account and all associated personal data? We provide a dedicated process to ensure your data rights are respected.
Request Data Deletion →8. Children's Privacy
TimeWise is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Third-Party Services
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@timewise-app.com
- Website: Contact Form
- Data Deletion: Request Account Deletion
- Mail: TimeWise Privacy Team
Vegvisir Design
East Peoria, IL 61611
United States