1. Acceptance of Terms
By accessing or using the TimeWise mobile application and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
TimeWise is an employee scheduling and workforce management application that allows employers to create schedules, manage shifts, and communicate with employees. The Service includes features such as:
- Employee schedule creation and management
- Shift assignments and notifications
- Time-off request processing
- Team communication tools
- Coverage request management
3. User Accounts and Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Keep your login credentials secure and confidential
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws, regulations, or third-party rights
- Transmit any harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to the Service or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated systems to access the Service without permission
- Reverse engineer, decompile, or disassemble the Service
5. Employer Responsibilities
If you are using TimeWise as an employer or manager, you agree to:
- Comply with all applicable employment laws and regulations
- Ensure proper authorization before inviting employees to use the Service
- Respect employee privacy and data protection rights
- Use the Service in compliance with your organization's policies
- Be responsible for the accuracy of schedule and employee information
6. Employee Rights and Responsibilities
If you are using TimeWise as an employee, you understand that:
- Your employer has authorized your use of the Service
- Schedule information is managed by your employer
- You should report any issues or concerns to your employer first
- You are responsible for checking your schedule and notifications regularly
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Intellectual Property Rights
The Service and its original content, features, and functionality are owned by TimeWise and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. User-Generated Content
By submitting content to the Service (such as messages, schedule notes, or profile information), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content as necessary to provide the Service.
10. Service Availability
We strive to provide reliable service, but we do not guarantee that the Service will be available 100% of the time. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical issues
- Force majeure events
- Third-party service disruptions
11. Subscription and Payment Terms
Some features of the Service may require a subscription or payment. If you purchase a subscription:
- Fees are charged in advance on a recurring basis
- Subscriptions automatically renew unless cancelled
- You can cancel your subscription at any time
- Refunds are provided according to our refund policy
- We may change subscription prices with 30 days' notice
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIMEWISE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF THE SERVICE.
13. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Indemnification
You agree to indemnify and hold harmless TimeWise from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
15. Termination
We may terminate or suspend your account and access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of Illinois.
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TimeWise regarding the Service.
20. Contact Information
If you have any questions about these Terms, please contact us:
- Email: legal@timewise-app.com
- Website: Contact Form
- Mail: TimeWise Legal Team
Vegvisir Design
East Peoria, IL 61611
United States